Transaction Inquiry

If you found an unrecognized transaction on your bank statement, please fill out and submit the form below. Our representatives will contact you with all relevant information regarding the transaction. Please note that our associates communicate in English only.

Naturally, all your information is confidentially handled.

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Transaction Information:
  • Required field

  • Please find your Transaction Number in the electronic receipt you received from Duodecad IT Services.

    Required field

  • Number required, example: 12.34

Credit Card Information:
  • VISA

    Required field

  • Incorrect last 4 digits

Other information:
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YOU MAY ALSO CALL US ON THE FOLLOWING TOLL FREE NUMBERS:

USA1-800-493-0390

Canada1-800-493-0390

United Kingdom0-800-520-0815

France0800-901918

Germany0800-184-4815

Sweden020-889-881

Norway800-10-785

Netherlands0-800-022-7387

Switzerland0800-898-560

Italy800-789-436

Spain900-957617

Portugal800-813-620

Australia1-800-201-722

Japan0120-998-514

Austria0800-296449

Finland0800-915-798

If your country is not listed above, please call us at +352-20-88-27-91 (this phone number is not toll free).


Please note that our official language is English.

Bitte beachten Sie dass Englisch unsere offizielle Sprache ist.

Veuillez noter que notre langue officielle est l’anglais.

Por favor note que nuestra lengua oficial es el inglés.

Si prega di notare che la nostra lingua ufficiale è l'inglese.

What is Duodecad ITS?

Duodecad ITS is the owner and operator of many popular destinations on the web. We are committed to provide the same efficient and professional service here as on all of our websites.